PEOPLE & OPERATIONAL EXCELLENCE
CLIENTS FIRST, EVERY TIME.
Putting the client first, in simple terms, means that a business puts the needs and requirements of a customer ahead of anything and everything else. Dovetail strives to build healthy relationships with their customers by identifying their needs and providing the best-possible experience.
At Dovetail Group we work with a variety of clients across a wide range of projects, allowing us grow as a business and diversify our talents to ensure we can provide the service you need, at the highest level. We regularly create and design case studies for our all our works across Facilities Management, Environmental Services and Waste Management.
2023 IN NUMBERS
2023 was our best year yet, with an impressive 19,670 jobs completed kept up with a 86% first time fix rate. Our objective was to consolidate our core works and maintain excellent service levels for our existing clients & successfully launch our brand new Passive Fire Protection service. However we experienced some natural growth which allowed us to deliver outstanding numbers, attracting fantastic clients, beating our output for 2022 across all departments, with our busiest division being our Reactive & Building Maintenance division for emergency building works.
NEWS & INSIGHTS
Stay up to date with Dovetail’s latest news and updates. From our contract awards to project progress and regular company updates as we constantly drive to deliver excellence.
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RESPONSIVE, CONVENIENT AND RELIABLE.
Dovetail are dedicated to delivering an innovative and contemporary service whether that be Waste Management projects or Reactive building Maintenance, we ensure that all our engineers use tablets and an integrated CAFM system, to record working times, materials and documentation for all jobs, and we can offer our clients access to a dedicated portal for a full and transparent view of ongoing and historical works at their facility.
READY TO WORK TOGETHER?
Dovetail Group are a hands on passionate company based in the midlands. Operating nationwide, we specialise in Environmental Services, Facilities Management and Waste Management, Fire Protection & Training, priding ourselves in our ability to deliver all our services in house.
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